Privacy Policy

1. Who We Are

1.1 ok jl Casino ("the Company," "we," "us," or "our") operates the online gaming platform accessible at ok-jl.app. The Company acts as the data controller in respect of all personal data collected from players and visitors to the platform.

1.2 ok jl Casino is committed to protecting the privacy and personal data of all users in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC).

1.3 For all privacy-related inquiries, you may contact our Data Protection Officer (DPO) using the details provided in Section 13 of this Policy.

2. Personal Data We Collect

2.1 ok jl Casino collects the following categories of personal data from players and platform visitors:

2.2 ok jl Casino does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by Philippine law.

3. How We Collect Your Data

3.1 ok jl Casino collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated Technologies: Data collected automatically when you access the ok jl Casino platform, including cookies, web beacons, server logs, and similar tracking technologies;
• Third-Party Sources: Data received from identity verification providers, payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and regulatory authorities where permitted by law.

3.2 Where we collect personal data from third-party sources, we ensure that such collection is lawful and that the third party has the appropriate authority to share the data with us.

4. How We Use Your Personal Data

4.1 ok jl Casino uses your personal data for the following purposes:

• To create, verify, and manage your ok jl Casino player account;
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• To verify your identity and age (21+ requirement) in compliance with Philippine gaming regulations;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities;
• To provide customer support and respond to your inquiries;
• To send you transactional communications, including account notifications, deposit confirmations, and security alerts;
• To send you promotional communications about ok jl Casino offers and new games, where you have opted in to receive such communications;
• To improve the ok jl Casino platform through analytics, user experience research, and performance monitoring;
• To comply with applicable Philippine laws, regulations, and reporting obligations, including those imposed by PAGCOR and the Anti-Money Laundering Council (AMLC);
• To enforce our Terms & Conditions and other platform policies.

5. Legal Basis for Processing

5.1 ok jl Casino processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you, including account management, payment processing, and service delivery;
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, and gaming regulatory requirements;
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent, particularly for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

6.1 ok jl Casino does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

6.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions;
• Identity Verification Providers: Third-party KYC and age verification services used to confirm your identity and eligibility to play;
• Fraud Prevention & Security Services: Providers that assist ok jl Casino in detecting and preventing fraudulent activity and ensuring platform integrity;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law or regulation;
• IT & Platform Service Providers: Cloud hosting, data storage, and software providers engaged to support the operation of the ok jl Casino platform, subject to strict data processing agreements;
• Professional Advisers: Lawyers, auditors, and other professional advisers where necessary for the conduct of our business.

6.3 All third parties with whom ok jl Casino shares personal data are required to maintain appropriate security standards and to process data only for the specified purpose and in accordance with our instructions.

7. Data Retention

7.1 ok jl Casino retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulation. In general:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements;
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications are retained for up to three (3) years;
• Technical and usage data collected via cookies and analytics tools is retained for up to twenty-four (24) months.

7.2 Upon expiry of the applicable retention period, ok jl Casino will securely delete or anonymize your personal data in accordance with our data disposal procedures.

8. Cookies & Tracking Technologies

8.1 ok jl Casino uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function, including session management and security features. These cannot be disabled;
• Functional Cookies: Used to remember your preferences, such as language settings and login status, to provide a more personalized experience;
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the ok jl Casino platform, helping us identify areas for improvement;
• Performance Cookies: Used to monitor platform performance and detect technical issues.

8.2 ok jl Casino does not use advertising or targeting cookies to build profiles for third-party advertising purposes.

8.3 You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ok jl Casino platform.

9. Data Security

9.1 ok jl Casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ok jl Casino platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication requirements for administrative access to systems holding personal data;
• Incident response procedures for the detection, containment, and reporting of data security breaches.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ok jl Casino will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

9.3 While ok jl Casino takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your ok jl Login credentials and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Privacy Rights

10.1 Under the Data Privacy Act of 2012 (Republic Act No. 10173), Filipino players have the following rights in relation to their personal data held by ok jl Casino:

• Right to be Informed: The right to be informed of how your personal data is collected, used, and processed, as set out in this Privacy Policy;
• Right of Access: The right to request a copy of the personal data ok jl Casino holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within thirty (30) days, in accordance with the Data Privacy Act of 2012.

10.3 Please note that certain rights may be limited where ok jl Casino is required to retain or process your data to comply with a legal obligation, to prevent fraud, or to enforce our Terms & Conditions.

11. Children's Privacy

11.1 ok jl Casino is strictly an adults-only platform. In accordance with Philippine gaming regulations, players must be at least twenty-one (21) years of age to register and use the platform.

11.2 ok jl Casino does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately suspend the associated account, delete the data, and take appropriate action in accordance with our age verification procedures.

11.3 If you are a parent or guardian and believe that your child has registered an account with ok jl Casino, please contact our support team immediately so that we can investigate and take appropriate action.

12. Changes to This Privacy Policy

12.1 ok jl Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

12.2 Where changes are material, ok jl Casino will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of the ok jl Casino platform following notification of changes constitutes your acceptance of the revised Privacy Policy.

12.3 We encourage you to review this Privacy Policy periodically to stay informed about how ok jl Casino protects your personal data.

13. Contact Us & Data Protection Officer

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ok jl Casino, please contact our Data Protection Officer (DPO):

13.2 If you are not satisfied with our response to your privacy inquiry, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

13.3 For responsible gaming concerns, including self-exclusion requests and deposit limit adjustments, please visit our Responsible Gaming page or contact our support team directly.